Featured Modules

Call center

Provides detailed information about call flow and distribution as well as informations about system user activities
Implemented CTI (Computer-Telephony Integration) technology with integrated telephone and computer systems functionality
Ensures consistency, service quality and business profitability and improves customer data management
Workflow is organized with 360 degree viewpoints that provide support in automation marketing

A module that provides support in organizing client order functions, booking a term, or recurring treatment
Provides support in generating schedules of job duties and tasks or dealing with information about appointment scheduling and other work requests
Enables overview info about operator availability and ensures search by their work activities
Module offers the possibility of creating bids or pre-invoices and making reservations

Developed system for monitoring the queue of customers, as well as the status of operator availability and real-time business process control
Enabled review and monitoring of the status of queues and the status of other operators with options of regulations in real-time business processes
Support in patient tracking and routing process with the possibility of canceling or postponing reservations as well as informing the operator

Provides the option of creating work schedules, tracking annual vacations, sick leave, meeting and other staffing requirements
Ability to allocate pauses, duties and tasks within a shift for a working week or another period, as well as assigning shifts to employees by multiple different locations or business areas
Prevents and avoids scheduling conflicts and ensures adequate allocation of shifts in business

A complex codebook allows customization of the finance module to specific user needs
Data retention makes it easy to create accounts with additional handling of accounts, currency, language, and additional items
Implemented fiscalisation system

Support in the recording and creation of individual reports (for example, accidents at work, infectious diseases, etc.) or periodic and summary (eg. review of operations per department or creation of financial documents for payment of services)
Recapitulation of data can be fully adapted to the needs
Used in the course of business (for clients) or for controlling, finance and accounting as well as for analysis by business or business locations

Developed system of data collection and information used at operational level for the purpose of their processing and conversion into business knowledge to make better business decisions
Integrated business functions that are of strategic importance for the organization
The technology used to predict the success of a procedure and case studies of treatment practices in relation to the profiles of the observed groups

Data set of records that have arisen during different patient treatment episodes and it presents an overview of the patient's health history as data source during treatment. Increases efficiency and profitability and consistency in work and business
The medical card consists of various documentation such as letters of release, medical certificates, referrals or diagnosis findings
Based on such documentation it is possible to create reports that serve for business analysis or finance records

Serves to enter general customer information, input notes to the client, records of external individual documents with the storage option
There are developed functions of setting up different channels of communication with the client, which is extremely important in quality relationship with customers
Possibility of record of eventual chronic illnesses or allergies for general patient status identification as well as input of additional client observations