General Questions
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Who is medCRM intended for?
medCRM is IT solution and a project designed for any companies that carry out various business activities in medicine and it can be used for various spheres of activity in medicine.
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Is it scalable?
Yes, the system is scalable from a single ward to a entire company that can have multiple locations.
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How secure is the application data?
All data is encrypted and the system is password protected. Sensitive data is guarded and can only be accessed by authorized users. Access to data depends on the authority. Interaction is recorded and can be monitored at any time.
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Do you offer customer support and/or user support?
Yes. Software comes with user guides that contain almost all the information needed to work with the program.
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medCRM usage
The operators use it either at point-of-care or remotely to review patient status and trends. The ward manager uses it centrally to maintain close supervision of the real-time status of all patients and to monitor staff workload.
Associates and quality staff may use it to monitor adherence to work protocol and care policy.
Technical Issues
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Do you offer equipment sales, installation and maintenance?
Yes, we offer these services with prior analysis and agreement with clients.
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What are the software installation requirements?
Operating system: Windows 10, Windows 8, Windows 7, Windows Vista, Windows XP, Linux distributions and MacOs operating systems.
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What is the architecture?
medCRM application is modular and has a multi-tier architecture.
Questions About Software
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Which languages can be used in application?
Application is a multi-language software and it is designed as a multi-country system.
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Is the system customisable?
Yes, medCRM is customisable for any company that defines their own needs for specific modules.